| SmartDoc - Document Management Software for the Right Information at the Right Time |
In today’s highly regulated industries, accuracy of data and real-time document management are critical to a company’s compliance. Pilgrim’s SmartDoc is a Web-based document management software solution that helps businesses cost-effectively create, manage and share critical documents and best practices (e.g. SOPs) throughout the entire enterprise. By connecting people, processes and documents, SmartDoc improves organizational effectiveness, agility and competitiveness.
As a document management application, SmartDoc provides a solid framework of document control to meet industry and regulatory requirements by offering these integral features:
- creation
- versioning
- approval
- change
- training
- review processes
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SmartDoc Enforces SOP Training
When new documents and SOPs are issued, employees must electronically sign off to acknowledge that they have read the new information. Managers must then sign off to assure that their employees understand and follow company procedures. |
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| Manage Multiple Changes within a single Change Order - click here to enlarge | |
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SmartDoc Enhances Productivity
Disconnected silos of information are eliminated to create a collaborative environment where knowledge can easily be shared. A wide range of search options makes finding the right document fast and simple, helping reduce non-value added time required to create, manage and find documents. |
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| Document Full Text Search - click here to enlarge | |
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SmartDoc Accelerates Document Review Cycles
Document templates and automated workflows shorten the time it takes to create documents, route them for approval and make revisions. When bottlenecks occur, SmartDoc’s escalation capabilities re-direct work to ensure that tasks are completed on time. |
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| Change Request Profile - click here to enlarge | |
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SmartDoc Manages Change
With review schedules and workflows, and change notification capabilities, SmartDoc ensures that the most accurate, up-to-date information is available on demand. This helps enforce SOPs by providing instant access to the latest revisions. |
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| Document Profile - click here to enlarge | |
SmartDoc Facilitates Compliance & Validation
With role-based document security, powerful password authentication, a complete audit trail and an easy, automated validation process, SmartDoc facilitates compliance with internal and industry standards and regulatory requirements such as: 21 CFR Part 11, FDA Parts 820, 210-211, 606, and 1270-1271; ISO 13485, 14001, and 9000; GMP, GLP, GCP; Sarbanes-Oxley (SOX); OSHA; EU, International Health Ministries; and more.
SmartDoc Increases Visibility Across the Value Chain
With powerful, customizable reporting capabilities, businesses can easily create critical reports such as approval cycle times, time-to-close-out on changes, and master document reports to help you align to Key Performance Indicators (KPIs) and monitor the progress and status of your document.
Integrated Quality Compliance Platform.
SmartSolve and Q&MIS provide an enterprise–wide solution for managing corrective and preventive actions, complaint handling, change control management, internal and external assessments, document control, SOP enforcement, employee certification and training, equipment/calibration and supplier quality management. This powerful solution enables you to manage quality and compliance across your entire business, helping you meet regulatory requirements, increase efficiency and reduce costs.
For an overview of capabilities and benefits, please click here.
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