"Implementing a corporate system for compliance and quality management requires a strong partner relationship with the software vendor.  We believe that Pilgrim can offer this to Nucletron and rapidly provide the benefits we are looking for in this area." Henk Loos, Nucletron’s Director of Operations, Nucletron B.V.

Commitment

Pilgrim’s personnel are dedicated to providing end-to-end customer care, beginning at the time we present our solutions to you, and continuing beyond implementation and deployment.  Over the years, Pilgrim has continuously measured the impact of its commitment:

"With SmartAudit we knew we had adopted the best product to address Millipore’s quality audit issues, but the dedication of Pilgrim’s people to supporting their product exceeded all of our expectations."   Thomas Britton, Project Manager, Millipore

Knowledge

Pilgrim’s consultants and technical personnel provide extensive product knowledge and technical expertise, enabling them to work with you to efficiently install and optimize Pilgrim’s solutions for: document management, CAPA management, complaints handling, audit management and training management. Through the years, they have perfected their skills through implementations for more than 300 customers in the Life Sciences and manufacturing industries.

Additionally, they have earned stringent internal certifications, and external certifications, including:

Professional Services:
Six-Sigma
Project Management Professional (PMP)
Capability Maturity Model Integration (CMMI)
Configuration Management
Validation

Technical Services:
Cisco CCNA
Microsoft MCP
STI Certified Help Desk Professional
STI-Certified Help Desk Director
Microsoft.Net

Training Services:
IACET Accreditation
Expert Instructors